FAQ

FAQs:
Q: How many years is your company in auto parts business field?
A: Our Company started since 2010, there is about 12 years history for us in auto parts business field.
 
Q: Are you trading company or factory?
A: We are factory with trading company.
  
Q: What's the MOQ for each item?
A: If the items we have stock, there is no limitation for MOQ, and normally MOQ as 10pcs is acceptable.
 
Q: What about the delivery time?
A: It's about 1 to 7 days for the goods in stock, 30 to 60 days for the items need to be manufactured based on your order.
 
Q: Do you give any guarantee to your products?
A: Basically, we have 12 months quality guarantee for EEP brand spare parts.

Q:What would you do for quality problem?
A: If there is batch products quality feedback, we will visit your country with our technician directly to check the goods, if confirmed quality problem, we will do full compensation and resend you new goods for free;
If individual products quality feedback, we will need vedio or pictures for prove, we will resend you new goods if confirmed quality problem.

Q: Do you have any certificate?
A: Yes, like ISO: 9001,SGS etc.
 
If you have any question, please feel free to contact us. We are always ready to offer you help to build friendly cooperation with you!